The AI-native platform for field-service teams

Turn every site visit into a finished report.

SurveyThanks runs the whole job — capture, scheduling, knowledge and billing — and lets Claude draft the report from the job’s own photos, emails and findings. Built for inspection, risk and survey teams.

No credit card·Works offline in the field·Powered by Anthropic Claude

app.surveythanks.com
SurveyThanks jobs board

Trusted by field teams in inspection, risk & survey

Meridian Risk
Apex Inspect
Northcote Survey
BuildCert
Coastal Assets

One platform, not ten tabs

The whole job, from first email to final invoice

Stop stitching together spreadsheets, photo folders and document templates. SurveyThanks runs the entire field-service workflow on one AI-native platform.

AI report drafting, grounded in the job

Claude reads each job’s photos, emails, attachments and form answers — plus your own knowledge base — then drafts each section in your team’s writing style. Export to Word or PDF.

Fire Safety Inspection — draft

7.2s

Offline-first iPad capture

Smart forms, photos and the whole workspace on iPad — fully offline. 25+ data types sync the moment you’re back in range.

Voice-driven inspections

Talk through the job. Audio is transcribed and Claude proposes field answers with confidence scores you approve — with built-in consent capture.

Knowledge spaces that reason

Upload your standards and templates. AI retrieves the right clause and follows the higher-authority source when requirements conflict.

Inbox that builds jobs

Inbound enquiries are ingested, scanned and turned into structured jobs — attachments OCR’d and key details prefilled by AI.

White-label it for your partners

Run the whole platform under your own brand — custom logo, colours, domain and partner-branded email — with Stripe billing and Xero sync built in.

Your logoYour coloursYour domainPartner emailStripe billingXero sync

Job pipeline

Every job, every stage — on one board

A drag-and-drop pipeline from first enquiry to completed report. Filter, sort and save your own views, assign owners, and let the AI scheduler slot the week in a single click.

  • Kanban or list, with saved views
  • One-click AI scheduling
  • Per-job owners and statuses
app.surveythanks.com
SurveyThanks jobs kanban board

AI scheduling & dispatch

Plan the week with real drive times

Claude builds a feasible, non-overlapping calendar from real Google driving times, working hours and each job’s duration — then hands the crew a plain-English run sheet for the day.

  • Route-optimised, travel-aware
  • Respects assignees & availability
  • Status or person calendar views
app.surveythanks.com
SurveyThanks scheduling calendar

Live workspace

Your whole operation, synced from the field

Inbox, jobs, chat and finished reports in one live overview — powered by an offline-first engine that keeps 25+ data types in sync across the office and the iPad, with PIN unlock on trusted devices.

  • Works fully offline, syncs on reconnect
  • Inbound emails become structured jobs
  • Secure PIN unlock in the field
app.surveythanks.com
SurveyThanks operations home dashboard

Billing & accounting

Bill the job, synced to Xero

Turn completed jobs into invoices without re-keying. Xero stays the source of truth, with metered usage and overage caps so costs never run away from you.

  • Create invoices straight from jobs
  • Two-way Xero sync
  • Usage metering & spend caps
app.surveythanks.com
SurveyThanks invoicing synced with Xero

How it works

Three steps. No paperwork pile-up.

1

Capture on site

Your team fills smart forms, snaps photos and talks through findings on the iPad app — fully offline. It syncs the moment you’re back in range.

2

AI drafts the report

Claude reads the job’s photos, emails, form answers and your knowledge base, then writes a structured, on-brand report in your team’s voice.

3

Review, send & invoice

Edit and approve the draft, deliver a polished Word or PDF, then raise the invoice — synced straight to Xero.

Minutes

to a first AI report draft

100%

offline-ready field capture

1 platform

from first email to paid invoice

Claude

drafting every report

Encrypted AI keys

Bring your own Anthropic key — stored AES-256-GCM encrypted, per merchant or partner.

Full audit trail

Every change is logged with before/after snapshots — including who acted under impersonation.

Tenant isolation

Strict per-merchant scoping across data, storage and sync, with role-based access control.

“We went from a full day of write-ups after every site visit to reviewing a finished draft on the drive home. SurveyThanks is the control plane our field team actually wanted.”
OD

Operations Director

Building inspection firm

Start turning site visits into finished reports

Spin up a workspace in minutes. Bring your team, your forms and your brand.